June / July 2021
issue
Cover Story
Orlando
A New CVB Leader, and Primed for Meetings to Return By

Visit Orlando has a new CEO and president, Cassandra Matej, longtime head of the San Antonio CVB, who formally took over in Orlando early this year.

Full Story
Features
Team Oriented
As In-Person Meetings Return, So Will In-Person Team Building By

While virtual/hybrid meetings will continue for a while, planners will soon need to dust off those in-person team-building ideas sitting on the shelf for months.

Full Story
A Beach Bonanza
Boost Meeting Attendance With Awe-Inspiring Views and Amazing Ambience By

Beaches can be a stunning backdrop for unforgettable functions and provide a bucket-list locale for incentive programs. Fortunately for planners, whether the meeting is primarily fly-in or drive-in, there’s likely a beach that meets the need.

Full Story
Secrets of Sustainability
It’s Important to Keep Green Initiatives Atop the List By

Creating sustainable meetings has been top of mind for planners and venues for several years. Then came a pandemic, driving health and safety to the forefront, which begs the question: Is sustainability still a priority?

Full Story
Survey Success
Data Collected From Attendees is Often Necessary to Gauge ROI By

Post-Event Survey Data Collected From Attendees is Often Necessary to Gauge ROI

Full Story
Corporate Social Responsibility
How Companies Can Make a Difference in the Meetings Industry By

Today’s leading edge organizations are now including economic, environmental and social programs for a more holistic and integrated approach to their company’s efforts.

Full Story
Keeping Virtual Meetings Cybersafe
Online Meetings Increase Chances for a Data Breach By

In an age where technology controls many facets of a business, attention to cybersecurity is becoming paramount.

Full Story
Destinations
Caribbean & Bahamas
Island Destinations Are Reopening and Looking to Rebound By

The region’s destinations, resorts and meeting venues have been very proactive in implementing the needed health and safety measures to help the industry regain its footing.

Full Story
Perspective
Eight Signs Your Employees Might be Struggling With Trauma
By

Diana Hendel, Pharm.D, and Mark Goulston, M.D., are the authors of “Trauma to Triumph: A Roadmap for Leading Through Disruption and Thriving on the Other Side” and “Why Cope When You Can Heal?: How Healthcare Heroes of COVID-19 Can Recover from PTSD.” Hendel is an executive coach and leadership consultant, and former hospital CEO. Goulston […]

Full Story
Create Customer Passion by Remembering and Using Your Customer’s Name
By

John Tschohl is a professional speaker, trainer and consultant. He is the president and founder of Service Quality Institute — the global leader in customer service — with operations in more than 40 countries. He is considered to be one of the foremost authorities on service strategy, service recovery, success, empowerment and customer service in […]

Full Story
How COVID-19 is Shaping the Future of Internal Business Travel
By

Work from Home (WFH) and Work from Anywhere (WFA) are growing trends that will forever change the office environment, in addition to corporate real-estate footprints.

Full Story
June / July 2021
issue
Cover Story
Orlando
A New CVB Leader, and Primed for Meetings to Return By

Visit Orlando has a new CEO and president, Cassandra Matej, longtime head of the San Antonio CVB, who formally took over in Orlando early this year.

Full Story
Features
Team Oriented
As In-Person Meetings Return, So Will In-Person Team Building By

While virtual/hybrid meetings will continue for a while, planners will soon need to dust off those in-person team-building ideas sitting on the shelf for months.

Full Story
A Beach Bonanza
Boost Meeting Attendance With Awe-Inspiring Views and Amazing Ambience By

Beaches can be a stunning backdrop for unforgettable functions and provide a bucket-list locale for incentive programs. Fortunately for planners, whether the meeting is primarily fly-in or drive-in, there’s likely a beach that meets the need.

Full Story
Secrets of Sustainability
It’s Important to Keep Green Initiatives Atop the List By

Creating sustainable meetings has been top of mind for planners and venues for several years. Then came a pandemic, driving health and safety to the forefront, which begs the question: Is sustainability still a priority?

Full Story
Survey Success
Data Collected From Attendees is Often Necessary to Gauge ROI By

Post-Event Survey Data Collected From Attendees is Often Necessary to Gauge ROI

Full Story
Corporate Social Responsibility
How Companies Can Make a Difference in the Meetings Industry By

Today’s leading edge organizations are now including economic, environmental and social programs for a more holistic and integrated approach to their company’s efforts.

Full Story
Keeping Virtual Meetings Cybersafe
Online Meetings Increase Chances for a Data Breach By

In an age where technology controls many facets of a business, attention to cybersecurity is becoming paramount.

Full Story
Destinations
Caribbean & Bahamas
Island Destinations Are Reopening and Looking to Rebound By

The region’s destinations, resorts and meeting venues have been very proactive in implementing the needed health and safety measures to help the industry regain its footing.

Full Story
Perspective
Eight Signs Your Employees Might be Struggling With Trauma
By

Diana Hendel, Pharm.D, and Mark Goulston, M.D., are the authors of “Trauma to Triumph: A Roadmap for Leading Through Disruption and Thriving on the Other Side” and “Why Cope When You Can Heal?: How Healthcare Heroes of COVID-19 Can Recover from PTSD.” Hendel is an executive coach and leadership consultant, and former hospital CEO. Goulston […]

Full Story
Create Customer Passion by Remembering and Using Your Customer’s Name
By

John Tschohl is a professional speaker, trainer and consultant. He is the president and founder of Service Quality Institute — the global leader in customer service — with operations in more than 40 countries. He is considered to be one of the foremost authorities on service strategy, service recovery, success, empowerment and customer service in […]

Full Story
How COVID-19 is Shaping the Future of Internal Business Travel
By

Work from Home (WFH) and Work from Anywhere (WFA) are growing trends that will forever change the office environment, in addition to corporate real-estate footprints.

Full Story
  • Snapshots
    PCMA hosted its recent Convening Leaders 2021 event at the Palm Beach County Convention Center in Florida. Attendees followed strict venue guidelines for social distancing and temperature checks. Photo courtesy of Kelly Cavers
    For more snapshots, click arrow to right of photo
  • Snapshots
    Lisa Messina, Vice President of Sales at Caesars Entertainment Corporation, speaks at PCMA’s 2021 Convening Leaders Forum at CAESARS FORUM. Courtesy Photo
    For more snapshots, click arrow to right of photo
  • Snapshots
    PCMA held its 2021 Convening Leaders Forum at CAESARS FORUM, the first event to be held at the gleaming new, 550,000-sf facility.
    For more snapshots, click arrow to right of photo
  • Snapshots
    ALHI’s Executive Women in Leadership 2020 was held live at Naples Grande Beach Resort. Photo Courtesy of Melinda Hutchins
    For more snapshots, click arrow to right of photo
  • Snapshots
    A sampling of COVID-compliant masks introduced at the reopening of Caesars Palace, June 2020


    For more snapshots, click arrow to right of photo
  • Snapshots
    In the midst of the shutdown, Meet Minneapolis created the “We Need Us” local campaign to help its small businesses remain afloat


    For more snapshots, click arrow to right of photo
industry
events

June 2-5
IRF Education International
Marco Island, FL
VISIT WEBSITE

June 14-17
MPI WEC Vegas
Las Vegas, NV
VISIT WEBSITE

July 13-15
Destinations International
2021 Annual Convention
Baltimore, MD
VISIT WEBSITE

July 23-25
FICP Education Forum
Amelia Island, FL
VISIT WEBSITE

August 1-4
Cvent CONNECT
Las Vegas, NV
VISIT WEBSITE

August 14-17
ASAE Annual Meeting & Exposition
Dallas, TX (Hybrid Event)
VISIT WEBSITE

September 18-22
US Travel IPW
Las Vegas, NV
VISIT WEBSITE

September 29 – Oct 1
FICP Fall Symposium
Couer D’Alene, ID
VISIT WEBSITE

October 6, 2021
Destination Showcase
Presented by PCMA and Destinations International
National Harbor, MD
VISIT WEBSITE

October 4-6
Cvent CONNECT
London, UK
VISIT WEBSITE

October 27-29
ITB Asia 2021
Singapore
VISIT WEBSITE

November 9-11
IMEX America
Las Vegas, NV
VISIT WEBSITE

November 14-17
FICP Annual Conference
Phoenix, AZ
VISIT WEBSITE

November 17-19
GBTA Convention 2021
Orlando, FL
VISIT WEBSITE

December 7-9
IAEE Expo! Expo!
Philadelphia, PA
VISIT WEBSITE

February 13-15, 2022
39th Annual Domestic Showcase
Virginia Beach, VA
VISIT WEBSITE

March 13-15, 2022
Expo! Expo! MENA
Abu Dhabi, UAE
VISIT WEBSITE

For the full Industry Events Calendar, click here.

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