Chris Lee, DMCP, is chief executive officer of Access Destination Services, one of the most recognized destination management companies in North America. He has been involved in the hospitality industry since 1987. Chris is a co-founder and past president of the Association of Destination Management Executives International, a contributing author to The Guide to Successful Destination Management, and the more recent Best Practices in Destination Management. He was among the first to earn the DMCP certification and is a past Destination Management Professional of the Year honoree, the highest peer award in the industry. www.accessdmc.com
Each year, meeting planners and destination management companies around the world are challenged to impress an increasingly savvy clientele. Companies are challenged to keep guests on the edge of their seats and create powerful, meaningful and memorable experiences. Events need to be impactful — not stale. Attendees want to be at the forefront of what’s new, trending and relevant. And, they want something interactive.
In the age of information, your guests’ minds are constantly stimulated, but what about their physical senses? Building events and experiences to awe your clients by seeking creative ways to activate all five senses will differentiate your meeting in a crowded market and give your attendees something to connect with through sight, taste, scent, sound and touch.