Palms Casino Resort in Las Vegas is the first major hotel in the United States to offer a 24-hour checkout program, according to Daniel R. Lee, CEO of Palms Casino Resort.
“We are very proud to be the first major hotel in the U.S. to offer 24-hour checkout to our guests,” said Lee. It is a simple concept: For example, if a guest checks in at 8 p.m. on a Friday, they will be allowed to enjoy the room until 8 p.m. on their day of departure. We think this is a benefit many of our guests will appreciate and certainly enjoy.”
The quick and easy process starts at www.Palms.com. Guests note their anticipated check-in time on the website (standard check-in time is at 3 p.m.), and upon arrival, guests provide the hotel with a mobile phone number to communicate via text message. On the day of departure, the guest receives a reminder text about the scheduled departure time. Guests also can check out via text message.
Palms Casino Resort is in the midst of a property-wide renovation, having recently renovated its Ivory Tower guest rooms, Race and Sports Book, N9NE Steakhouse and Ghostbar. The property also offers the Pearl Concert Theater, Moon Nightclub, Nove Italiano, the Michelin-starred Alizé, Iron Chef winner Kerry Simon’s Simon Restaurant & Lounge, Chocolat Bistro, Drift Spa & Hammam, a 14-theatre Cineplex, three swimming pool environments and more than 60,000 sf of meeting space.