Hilton Americas-Houston Receives 2018 Hilton Brand Awards

Hotel Recognized for Exceptional Guest Service

HOUSTON, TX – APRIL 18, 2019 – Hilton Americas-Houston received the 2018 Hilton brand Award of Excellence, the only Hilton property in the world to have earned this distinction for eight consecutive years. The annual award is bestowed on hotels that embody excellence by providing superior guest service through authentic Hilton hospitality. Since 2011, Hilton Americas-Houston has consistently been recognized as a top-performing hotel among all Hilton Hotels & Resorts properties, demonstrating the highest level of quality and service throughout the brand.

“Our team’s commitment to caring for our guests and providing memorable experiences during their stays continues to positively impact our guests,” said Jacques D’Rovencourt, general manager, Hilton Americas-Houston. “This commitment, along with Hilton’s legacy of warm hospitality, has allowed us to again receive one of Hilton’s highest honors, the Award of Excellence. We are proud to be a part of Hilton’s 100 years of revolutionizing the way our guests travel.”

Hilton Americas-Houston was also recognized as Hotel of the Year during the awards presentation that took place at the recent 2019 Hilton Americas Leadership Conference. Criteria for the award include team member engagement, guest service scores and financial performance.

Directly connected to the George R. Brown Convention Center, Hilton Americas-Houston contains the city’s largest number of guest rooms, ballrooms, hotel meeting space, and the most technologically advanced services available under one roof.  Conveniently situated between Toyota Center and Minute Maid Park, this AAA Four Diamond rated hotel boasts 1,207 elegantly appointed guest rooms, 91,500 square feet of flexible, technologically
advanced meeting space, restaurants, lobby bars, Starbucks and full service spa and health club.

Media can access additional information about Hilton Americas-Houston at news.hilton.com.

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About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 17 world-class brands comprising more than 5,600 properties with nearly 913,000 rooms, in 113 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton earned a spot on the 2018 world’s best workplaces list, and has welcomed more than 3 billion guests in its nearly 100 year history. Through the award-winning guest loyalty program Hilton Honors, more than 85 million members who book directly with Hilton have access to instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.