Corporate Travel: Striking The Balance Between Tech And The Human Touch
September 18, 2019Stay in the know with exclusive industry news, click here and subscribe to our eNewsletter today!
The world of corporate travel is dynamic, and poised for continuous growth and expansion.
More people are venturing around the world in pursuit of not only personal development, but professional too, viewing travel as a vehicle for self-empowerment, career advancement and business success.
In fact, WorldBank suggests that international travel departures have more than doubled in the last decade, from roughly 600 million to 1.3 billion.
Despite the rise in digital tools that allow for easy, global communication, the value of face-to-face meetings is still holding true. In-person meetings help to grow and foster professional relationships and ultimately help to grow businesses. However, this has also added increased pressure on procurement professionals. To relieve some of the burden and support them in their roles, those responsible for corporate travel are turning to technology.
Aside from the benefits that implementing technologies such as AI, chatbots and the Internet of Things (IoT) can bring to the corporate travel industry, as with many industries, there is still the need for a balance between technology and the human touch.