C&IT Industry News

For the first time, the National Coalition of Black Meeting Professionals, formally National Coalition of Black Meeting Planners, has selected a board chairman that is not a convention planner to lead the organization.

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Judith Lillien knew she was likely to get bumped when she looked at the boarding group on her 44-passenger American Airlines flight from New York City to Indianapolis in August: dead last.

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Travel buyers have laid the groundwork for measuring programme success, focusing on key financial metrics: Spend and savings continues to be the most popular form of measurement, with 91% of travel buyers using this data to inform their travel programmes.

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Ask folks wandering Bush Intercontinental Airport about their biggest travel-related annoyance, and dealing with TSA will be a very common response.

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Negotiations can get emotional, to say the least.

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It is a scientific and psychological fact that our minds do indeed play tricks on us.

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As a result, the job of running a large company—particularly a public one—is more complex than ever before, and requires new skills and new modes of analysis.

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This post is part of a series, “The One Thing,” where I ask today’s successful leaders to identify the single most important lesson they’ve learned on a given topic.

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For years, we have been hearing about diverse leadership teams driving better financial performance.

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