C&IT Industry News

With Kiwi tourism hitting all-time highs, New Zealand has emerged as a hotbed for hotel development. In Auckland alone, roughly 2,500 new rooms are slated to come on line in the next five years.

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Hoteliers are just one piece of the pie when it comes to group business, and a varied set of needs and desires between hoteliers, destination marketing organizations, meeting planners and third parties also have to be considered.

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The TSA has a new pilot program that uses facial recognition technology at Los Angeles International Airport. At least two senators called on the Department of Homeland Security to slow down the expansion of the program until privacy and security concerns can be addressed.

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The Walt Disney World Swan and Dolphin Resort will soon undergo a major expansion by adding a new 14-story hotel tower with 349 rooms. The project is expected to be completed by 2020.

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During Skift’s recent webinar: “Putting People Before Policy: The Evolution of Business Travel,” they took a closer look at the cultural and corporate shifts that are helping to encourage a more people-first vision for traveling employees.

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Travel managers are avoiding basic economy fares, and rightfully so. The consensus is that travelers end up paying more over the course of a trip if they go basic economy and have a worse flight experience to boot.

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IBTM Americas 2018, the newest event in IBTM’s global portfolio of meetings, incentive, conference and events industry tradeshows, was hailed a great success by exhibitors and Hosted Buyers with over 12,500 pre-planned meetings during the two-day event, which took place September 5-6 in Mexico City.

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Events have taken on an increased importance to corporate marketing efforts, even as costs have risen. It will be interesting to see if organizations are forced to reduce events in order to save on costs sometime in the next few years.

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As Hurricane Florence travels toward the coast, staff at the inland Sheraton Imperial Hotel in Durham, North Carolina, fielded calls from meeting planners wondering what happens if the gathering storm forces them to call off their conferences.

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UNITE HERE Local 1, which represents more than 15,000 hospitality workers across the Chicago area, said “thousands” of housekeepers, doormen, cooks and other hotel employees have stopped working. They will be picketing around-the-clock at all 25 hotels until an agreement is reached, said spokeswoman Sarah Lyons.

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