More People Would Trust A Robot Than Their Manager, According To Study

January 23, 2020

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A recent study by Oracle and Future Workplace reveals that artificial intelligence is reshaping the way people view their workplace. In fact, 64% of those surveyed said they’d trust a robot more than they’d trust their manager.

The study presents a strong case that AI is already winning the hearts and minds of employees. The majority of respondents say they are “excited” and “optimistic” about new technologies in the office. New technologies, according to respondents, will help them master new skills (36%), gain more free time (36%), and expand their current role so that it’s more strategic (28%).

All this suggests that employees are embracing new technologies as a means of enriching their jobs and delegating work they don’t find of interest. It also confirms what many studies have shown: that managers need to work harder to earn their employees’ trust.

Given this positive relationship employees have with AI, are we looking toward a future where technology replaces humans in the workplace? Are interpersonal work relationships a thing of the past?

To find out, I spoke with several executives involved with these new technologies and got their perspective on what this means for managers across industries.

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