Marriott Takes Steps to Help Guests Affected by Data Breach

December 5, 2018

As reported by PCMA, Marriott released a statement on Friday regarding the exposed information of 327 million guests. Data is said to include their name, phone number, email address, passport number, date of birth, and arrival and departure information. For millions of others, credit card numbers and card expiration dates were potentially compromised in one of the largest data hacks to date.

The “unauthorized access” may stretch back to 2014, the hotel group said. Marriott, which acquired Starwood in 2016, runs more than 6,700 properties around the world. Its Starwood brands include W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Four Points by Sheraton, and Design Hotels.

According to Marriott’s statement,  they are beginning to email guests affected by the security breach. It has created a dedicated website with FAQ information and important links for guests. A call center is open seven days a week and is available in several languages. Regional phone numbers can be found by clicking the words Call Center Information.

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