JetBlue Increases Baggage And Change Fees

January 17, 2020

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Raising fares is relatively hard for airlines. Raising fees, on the other hand, tends to work out reasonably well. JetBlue is about to find out just how well as it increases fees for checked baggage and phone-based customer support.

Effective immediately the checked bag fee increases to $35 for the first bag and $45 for the second. If a customer chooses to pay in advance – prior to the online check-in window opening – the fee drops by $5. In a message to crewmembers the carrier highlights the discount for booking checked bags in advance as it will “reduce transactions in the airport lobby and improve the Customer experience.” This new policy translates to a $5 increase for checked bags unless passengers pay in advance. An increase in checked bag fees leads to more passengers bringing bags into the cabin. JetBlue realizes this and will be “taking a look at how we can improve 1+1 bag policy compliance and working on longer-term solutions.”

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