Hilton Revises ‘Do Not Disturb’ Policy

January 8, 2018

Hilton is now advising team members to contact security or a manager if the sign has been displayed on a guestroom door for more than 24 consecutive hours. However, individual properties will have the final say, and the policy doesn’t guarantee a team member will enter each guestroom every day.

Hilton will notify guests through cards and notes that state the following: “We understand and respect your need for privacy. The hotel reserves the right to visually inspect all guest rooms every 24 hours to ensure the well-being of our guests and confirm the condition of the room.”

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