The Fifth Commandment Of Highly Effective Leadership, Be An Assertive Communicator

January 17, 2020

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There is a famous adage that says, “Say what you mean, mean what you say, but don’t say it mean.” Being an effective communicator is listed as one of the top skills in almost every job description, and it’s very high on rating your emotional intelligence score.

When I provide leadership training, I often share insights into what I’ve learned about four different styles of communication.

1. Passive communication: You’re a passive communicator if when someone says something that is hurtful or untrue, you say nothing. You might stay silent because the other person is your boss or someone you don’t want to upset, or, by nature, you might not be as forthcoming as others. The real challenge with being passive is that it builds up and can affect you emotionally or erupt one day in an explosive way. From my perspective, being passive is not ideal, especially when effective communication is important.

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