Atlantic City’s Resorts Casino Hotel Is Now Open To The Public
July 6, 2020
Team members were cheered on with a pep rally held on the casino floor just prior to opening and then an official ribbon cutting was held at the boardwalk entrance to welcome back guests. In response to the global COVID-19 pandemic, Resorts Casino Hotel has developed a Play Safe, Work Safe operations plan to create a fun, comfortable and safe environment for guests and team members. This plan consists of comprehensive safety and social distancing protocols, some of which include thermal temperature scans for employees, protective mask requirements and limited guest capacity.
“I am excited to announce that we are now open!” said Mark Giannantonio, President & CEO of Resorts Casino Hotel. “It was an incredible feeling to watch the excitement and warmth return to the property. The health and safety of our guests and team members is our top priority and we are ready with our Play Safe, Work Safe operations plan. This plan includes significant capital investment in the best disinfecting and air quality technology to ensure that we can offer a fun, comfortable and safe environment. In addition, we are thrilled to offer multiple outdoor dining and beverage options located on the beautiful beach and boardwalk including LandShark Bar & Grill, Jimmy Buffett’s Margaritaville, Eastwind, Mukashi, and Wet Willies. Guests can also enjoy takeout from a wide variety of options including Gallagher’s Steak House, Soupman, Famiglia Pizza, Dunkin Doughnuts, Ruby’s Dinette, and Häagan Dazs.”
The Play Safe, Work Safe plan has incorporated advanced cleaning, sanitization, and air purification that includes the following:
- Servpro, a professional cleaning company, has disinfected and sanitized the casino complex with their patented electrostatic spraying process.
- AtmosAir’s patented bipolar ionization air purification system, proven to be over 99% effective in neutralizing COVID-19, will be utilized on the entire casino floor, all smoking and non-smoking areas, hotel lobby, and various bars, restaurants and the food court area
- Mobile ultraviolet light technology provided by PurpleSun will be used to clean and disinfect areas including hotel rooms and public restrooms. This technology is also utilized in the nation’s top hospitals
- FreshAir Advanced UV technology has been installed in Resorts Casino Hotel’s air handlers to kill bacteria and viruses
- UV-C sterilization technology provided by Otis Elevator has been installed on all escalators to regularly eliminate bacteria and viruses on handrails
The Play Safe, Work Safe plan also includes a mandatory, extensive training program for Resorts team members to ensure they follow CDC and industry-wide health and safety guidelines upon returning to work. Team members will still be smiling, but under masks and, in many areas, will be serving guests through a plexiglass barrier.
Guests can expect to enjoy first class hotel, dining and gaming experience with some new safety initiatives:
- Protective masks are required for all team members and guests. Resorts Casino Hotel will be able to provide guests with a mask upon entry as well, should they need one
- Health screenings will be administered at all entry points
- Social distancing will be promoted throughout the property including on the gaming floor, where every other slot machine will be available for play and seating at table games will be limited
- Casino and hotel elevators will maintain a maximum occupancy of four people
- Hotel guests can utilize mobile express check-in and checkout
- Hand sanitizer stations and hand wipes will be readily available throughout the property for the convenience of both guests and team members
- Easy to follow signs will help guide guests through the new operating procedures