American And Delta Earn Flyer Kudos
September 18, 2019Stay in the know with exclusive industry news, click here and subscribe to our eNewsletter today!
US based airlines American and Delta have been chosen among the world’s best carriers by the 2020 APEX Official Airline Rating Awards.
APEX stands for Airline Passenger Experience Association. The group uses evaluation and votes by more than 500,000 passengers around the world.
At an awards ceremony held in Los Angeles this week, winners were announced in four categories: global, major, regional and low-cost airlines. Passengers rated their overall flight experience based on five subcategories: seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.
Results were collected between July 1st, 2018, and June 30th, 2019, for more than 1 million flights and 600 airlines.
American Airlines and Delta Air Lines were the only U.S. carriers to receive five out of five stars.