American Airlines Will Now Book Flights To Full Capacity Without Social Distancing Measures
June 29, 2020
Notifications to customers booked on more crowded flights
As more people continue to travel, customers may notice that flights are booked to capacity starting July 1. American will continue to notify customers and allow them to move to more open flights when available, all without incurring any cost. This is in addition to the airline’s current travel waivers. Additional details regarding travel waivers can be found below and on aa.com/travelalerts.
If space is available once boarding is complete — taking into consideration any aircraft weight or balance restrictions — customers may move to another seat within their ticketed cabin subject to availability.
Other initiatives include the Global Biorisk Advisory Council’s GBAC STARTM Accreditation for American’s aircraft and in lounges, and extending travel flexibility through Sept. 30
- Collaboration with Vanderbilt University Medical Center and newly created Travel Health Advisory Panel.
- American Airlines is the first airline to seek the Global Biorisk Advisory Council’s STARTM Accreditation for its aircraft and lounges.
- Customers will be asked during the check-in process to certify that they are free of COVID-19 symptoms.
- Waiver of change fees extended for travel through Sept. 30, 2020.
American’s Clean Commitment has multiple layers
The Travel Health Advisory Panel and GBAC STAR Accreditation build on American’s commitment to the safety and well-being of its customers and team members. American has implemented multiple layers of protection for customers that include clean airports and airplanes, looking out for the health of team members, and requirements for customers to wear face coverings.
American disinfects every aircraft, including hand-cleaning seat buckles, seats, tray tables and other surfaces. The airline also applies an electrostatic spray inside the aircraft every seven days which kills 99.9999% of viruses and bacteria within 10 minutes. American is the only network airline to use a product on EPA List N which provides continued seven-day protection against bacteria, mold, and viruses, including SARS-CoV-2, the virus that causes COVID-19. And the HEPA filtration system on board American’s fleet provides a complete air change every two to four minutes, similar to the standard for hospitals.
American has also expanded the frequency of cleaning in airport areas under its control, including gate areas, ticket counters, passenger services counters, baggage service offices and team member rooms. Customers on many flights receive sanitizing wipes or gel, and American has limited food and beverage delivery to reduce interactions between flight attendants and customers.