Meetings Management

Planners Appreciate Continuous Outstanding Service By Patrick Simms

There are many instances of short-term partnerships with suppliers that qualify as a success. A firm running an incentive trip, for example, may partner with a DMC at the destination, receive great service and never work with that supplier again — only because the firm never happened to repeat that destination. But the most salient examples of successful relationships with suppliers are those where the client receives great service over many meetings, i.e., the long-term partnership.

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Paying attention to key details can ensure your meeting (and career) is a success. By Derek Reveron

Planners wage a never-ending battle against Murphy’s Law, which says that what can go wrong probably will. That’s why it’s rare that events proceed completely flawless from beginning to end. Events typically can survive minor slip-ups, some of which attendees may not even notice. But big blunders can ruin an event or make attendees so […]

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Motivation MattersJune 1, 2018
Personalized Sales Training That ‘Lights the Internal Fire’ By Keith Loria

Motivational sales training is evolving from an event to a continuous process.

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Prepare for the Worst, Expect the Best By Maura Keller

The prospect of a meeting disruption is more a matter of “when” than “if.”

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Develop a Network of Trusted Partners as an Essential Extension of Your Team By Mark Rowh

Relationships with suppliers can be both collaborative and/or supportive.

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New Rules, New Administration and New Challenges Around the Corner By Todd Zint

The financial and Insurance meetings industry will continue to tread cautiously among economic pressures as well as domestic and global uncertainties.

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FICP Rocks NashvilleNovember 1, 2016
Awesome Annual Conference Attracts Record Attendance By Nicole Lewis

FICP’s five events each year help planners develop skills to leverage their positive impact and value in their companies and beyond.

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No matter what the trends are, at the end of the day it’s all about making sure to deliver a memorable and rewarding customer experience.

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Meeting in the MiddleSeptember 1, 2015
Try These Contract Negotiation Tips From the Experts on Both Sides By John Buchanan

What can planners do during a contract negotiation to meet their needs and their budget? Be flexible and pay careful attention to the issues that matter most.

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The functionality of today’s meetings management tech tools is quite robust, making them more like “tool belts” that typically include modules for meeting registration, hotel sourcing, budgeting, generating reports, surveying internal clients and more.

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